I just bought me my first pandora bracelet and the girl Haley who helped me was incredibly nice and sweet to me. Excellent service. Ive been there a few years ago to buy my daughters first Pandora bracelet and same thing. Awesome people. Cant complain.
Walked in there with my phone cause I was trying to hang up on my friend . And the manager yelled across the store and said “Mam can you please get off the phone , no recording in here” and I was like um ... “I’m sorry but I’m not on my phone . And you don’t have to tell me that cause I am assistant manager at a store as well .” So rude !!! I walked out and . Didn’t even bother to look at anything!!!
Awful customer service. They say one thing over the phone then a completely different thing in the store. I got a ring as a Christmas gift and the buyer did not give me the receipt. I didn't want to ask because I felt bad saying I needed to exchange their gift for one that fits. So I called and asked if they could do it, the manager said it would be alright as long as the ring has not been worn or faded. I got to the store and explained that I had called and the manager said it was alright. The lady completely denied me because I did not have the receipt. This happened to me 4 times prior. Not to mention the fact that it took 20 minutes for an associate to even welcome me to the store, then an additional 15 to be "helped."
Horrible service!! The girl who helped me made me feel stupid for needing to get another size, none of the employees smiled, they looked like they were in hell and if they are, you need to pretend you're enjoying your job for customers.
/Dylanosborne5932038
Pandora Jewelry is a US Jewelry Store based in Nashua, Massachusetts. Pandora Jewelry is located at 310 Daniel Webster Hwy, #E147, Nashua, NH 03060, USA.
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