They are honest and very caring towards my pets. I have been with them for twenty years and dr Houston is great. Sandy and John are wonderful people!
After numerous attempts to get my dog Skye seen from several different places I was turned away because of my financial situation but Dr. Huston and his staff went above and beyond to try and help me figure out what was going on with her. They worked with me, they were very attentive to her. Unfortunately, Skye was passed the point of getting her better and sadly we had to put her down. But I will never forget the kindness and love they had shown to us. I will be forever grateful to you! Thank you so much! There should be more vets like Dr. Huston in this world!
I went there today with my 5 1/2 month old puppy to get a physical for an apt to get neutered. Coming into the building I noticed how creepy it was and felt. It took about 5 minutes for this older lady (who legit looked like she abuses animals or possibly children) to come greet me. She was waiting for my vet to fax over my dogs medical records, which took longer than all of our liking. She then gave me paper work to fill out and had me wait in the Doctors office. My Appointment was at 1:15 PM. At about 1:40 PM i walked out of my room with my puppy who was whining, barking, and crying. She then said the reason why the Doctor hadn't seen me yet was due to not receiving the fax in time. However the Doctor was sitting in the next room reading paper work and could of very well done the physical as we waited for the fax to come in. She then proceeded to tell me that it was my fault and that if I wanted to leave I could leave. She began to raise her voice at me and THREW the paperwork AT ME. I had to pick up all the records from the floor and began to leave the office. She started coming after me telling me she needed those documents, after she TOLD ME to take EVERYTHING (which they were MY documents anyways). I advise NO ONE to go to this place. AWFUL service and the Doctor never even showed up to help me. I literally thought this lady was going to come at me and I would have to call the police.
Although this place is older, my two girls have always received loving care; one even ended up having to have surgery and there were no complications during or after.
Went there for a spay consultation and was really uncomfortable. It was pretty dirty, and run down. When the vet came in, he seems scared of our dog, spent about 3 minutes doing her physical, and then gave her her kennel cough vaccine (a spray up the nose). Only about half the vaccine got in her nose- the rest was clearly on her face. He left without asking if we had any questions and never said ANYTHING about the spay. The receptionist immediately started trying to schedule the spay. I work with animals and knew there was a waiting period after heat (which she is currently in). I had to get the receptionist to track down the vet so he could tell me how long (This information was not offered, and the receptionist seemed to know nothing about it). I then asked to see the surgery room (again, would not have happened if I didn't ask)- also dirty, with what appeared to be an old bloody towel in the corner, and everything looked very old. The "kennel" part for before and after the surgery was pretty much an office with metal crates. Also, the staff showed ZERO knowledge of dog behavior- my dog is a rescue with fear aggresion and they kept handling her fairly roughly despite her obviously high stress.
State Line Veterinary Hospital is a US Veterinary Care based in Nashua, Massachusetts. State Line Veterinary Hospital is located at 325 Daniel Webster Hwy, Nashua, NH 03060, USA.
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